Terms & conditions

Last updated: June 27, 2025

1. Terms

By accessing this website, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and accept responsibility for compliance with any local laws. If you do not agree with these terms, you are prohibited from using or accessing this site. All content and materials on this website are protected by applicable intellectual property laws.

2. Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on LeaderAI’s website for personal, non-commercial viewing only. This is a limited license, not a transfer of title. Under this license, you may not:

i. Modify or copy the materials
ii. Use the materials for any commercial purpose outside of services rendered by LeaderAI
iii. Attempt to reverse-engineer or decompile any software hosted on or provided through this site
iv. Remove copyright or proprietary markings
v. Mirror the materials on another server or distribute them elsewhere

b. This license terminates automatically if you violate any of these restrictions. Upon termination, you must destroy any downloaded materials in your possession, whether in digital or printed form.

3. Disclaimer

All materials on LeaderAI’s website are provided "as is." LeaderAI makes no warranties, expressed or implied, and disclaims all other warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

LeaderAI does not guarantee the accuracy or reliability of any content or service outcome. Your use of the website and services is at your own risk.

4. Limitations

In no event shall LeaderAI or its vendors be liable for any damages, including loss of data, revenue, or business interruption, resulting from the use or inability to use the materials or services. Some jurisdictions may not allow limitations on implied warranties or liability for incidental damages, so these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on LeaderAI’s website may include technical, typographical, or visual errors. LeaderAI does not warrant that any materials are accurate, complete, or current. We reserve the right to make changes at any time without notice but do not commit to updating them regularly.

6. Links

LeaderAI is not responsible for the content of any external websites linked to this site. The inclusion of any link does not imply endorsement. Accessing linked sites is at your own risk.

7. Modifications

LeaderAI may revise these Terms and Conditions at any time without prior notice. By using this website, you agree to be bound by the current version.

8. Refund Policy

Refunds are available only for services that have not yet begun or remain unactivated. Once any part of your service (e.g., CRM setup, AI assistant activation, or website build) has been initiated or delivered, the job is considered fulfilled and no longer eligible for a refund.

If you believe a refund is due, please contact our support team within 7 days of your original purchase for evaluation.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within the State of Maryland.

Privacy policy

Last updated: June 27, 2025

Your privacy is important to us. This Privacy Policy outlines how LeaderAI collects, uses, and protects your information when you use our website and services.

1. Information We Collect
We only request personal information when it is essential for providing a service to you. This may include your name, email address, phone number, or business information. All information is collected fairly, lawfully, with your knowledge and consent, and only for specified purposes.

2. Use of Information
We use the information we collect to deliver and improve our services, communicate with you, and support your experience with LeaderAI. We retain your data only for as long as necessary to fulfill the intended service and protect it using industry-standard security practices.

We do not share personally identifying information publicly or with third parties, except when required to do so by law.

3. Meeting & Communication Policy
To uphold confidentiality and ensure a professional experience, LeaderAI conducts all meetings through audio and screen sharing only. We do not use webcams or record video unless explicit prior consent is granted by all participants.

4. External Links
Our website may link to third-party websites. Please note that we do not control the content or privacy practices of those sites and cannot accept responsibility for their actions.

5. Your Rights
You are free to decline requests for personal information with the understanding that we may be unable to provide some services. By continuing to use our website, you acknowledge and accept our practices concerning privacy and personal data.

6. Cookie Policy
We use cookies to enhance user experience. Cookies are small text files stored on your device to remember your preferences. These include:

• Necessary Cookies: Enable essential functionality such as logging in.
• Functionality Cookies: Remember your preferences and settings.
• Analytical Cookies: Help us analyze site usage and improve services.
• Social Media Cookies: Used by third-party platforms for tracking and marketing.

You may change your browser settings to manage or disable cookies. For more information, visit internetcookies.org.

7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Revisions will be posted on this page with the updated effective date. Continued use of the site indicates acceptance of any changes.

8. Contact Us
If you have questions about this policy or how your data is handled, please contact us at support@theleaderai.com.